Returns Policy

The team here at McGahey’s hope you will always be happy with your purchase. However, we understand that in the real world this won’t always happen.

If your order is faulty or defective, if you happen to change your mind about your order, or if it was a present that wasn’t needed in the end (!) and you wish to return your items, then in line with the distance selling regulations (DSR) we will be happy to receive the items back from you, provided you inform us of your decision within 7 days of the receipt of your order. However, please note that any and all items being returned must still be in their sealed packages and ‘as new’ when returned to us.

Once you have informed us that you wish to return your order, under the DSR you have 28 calendar days to do so. Unfortunately we cannot cover any of the return costs and these must be at your own expense. Once the items are received back in our office we will issue a refund for the product to the original payment card.

Our return address:

McGahey the Tobacconist, 1-2 Monmouth Hill, Topsham, Exeter EX3 0JQ.